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Telehouse North

Telehouse North is a data centre in London's Docklands. It's also one of 11 sites on LINX (the London Internet Exchange)'s London LANs, so it's a great place to get connectivity.

hSo:Wholesale services available at Telehouse North

Telehouse North Miscellaneous Facts

  • Opened in 1990
  • 9,717 square metres of colo space
  • 7 storeys
  • Powered by 100% renewable energy

Power Systems

  • Average power per rack: 1kW to 3kW
  • 3 x multiple diverse power route incoming feeds
  • 4 x Generators with N+1 redundancy
  • 15 minutes of UPS battery autonomy with N+1 redundancy or N+N redundancy depending on location
  • Benefits from on-site primary substation located on Telehouse Docklands Campus, with total capacity of 50MVA with cooling

Environment and Air Conditioning Systems

  • Air conditioning is provided at N+1 redundancy
  • The heat rejection system is 30% glycol and condensed water which utilises dry heat rejection condensers on the rooftop
  • Full function, closed control air conditioning system, with cooling, humidity and de-humidification control
  • Room design temperature: 22 degrees C, plus or minus 1 degree C. Room humidity: 50% rH. Plus 10% or minus 10% rH
  • External Temperature Design: 35 degree C Dry Bulb
  • There is a redundant "A" & "B" pipe work route to the roof top condenser system and N+1 pump system to circulate the glycol condensed water to the data centre in-room air package equipment


  • Carrier neutral facility
  • Direct access to over 100 carriers
  • Hosts the London Internet Exchange allowing low-latency connectivity

Fire Detection and Suppression Systems

  • Very early smoke detection alarms (VESDA) installed throughout the facility
  • Fully addressable two stage fire detection system that monitors both under-floor and the room itself
  • Detectors with 50% mix of optical and ionisation are split across 2 separate zonal-loops, to meet BS 5839, 6266, 5445 and 5588
  • Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval
  • Ceilings, walls, floors and doors comply with FR90 (fire resistance 90 minus) in DC areas, telecom and plant areas

Security Systems

  • Perimeter protected by alarmed fences and PIR detection
  • Gated entrances manned combined with a security management system to ensure no unauthorised access to the site
  • Movement activated CCTV coverage for the perimeter, entrances, loading docks, common areas reception, corridors and suites
  • Single point of entry to the main facilities, controlled by time limited access cards combined with independent client card identification access system and integrated digital video camera surveillance
  • Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites
  • Strict security processes govern the delivery and loading of goods
  • Doors are fitted with alarms that immediately report back to a manned security suite when unauthorised access is attempted or doors are forced or held open
  • A highly trained security presence 24/7 to ensure that only authorised staff are able to access the facility

Telehouse's Certifications

  • ISO 9001:2008 Quality Management Standard
  • ISO 14001:2004 Environmental Management System Standard
  • ISO/IEC 27001:2005 Information Security Management
  • PCI - DSS (Payment Card Industry - Data Security Standard) Attestation
  • BS 25999-2:2007 Business Continuity Management
  • The Carbon Trust Standard

Address and Location

Data Centre Name: 
Telehouse North
Coriander Avenue, London
E14 2AA

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Get in touch

 020 7847 4550

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