Your networks and IT platforms, professionally managed by our experienced UK-based 24x7 Network Operations Centre
Take the hassle out of keeping things running. Let us monitor your networks & platforms on your behalf, troubleshoot problems, answer support calls and manage service changes.
It costs a fortune to staff an in-house NOC 168 hours a week. Our service gives you an attractive alternative: just pay for time you need. From just £500/month.
We're a business ISP, so monitoring & managing networks is our speciality. We're skilled at managing servers as we have a lot of our own!
We provide phone & email support to your team, and if you wish, to your registered end-users too.
Let us take care of the day-to-day support tasks, leaving your IT staff free to focus on more important initiatives, such as delivering major IT projects.
Our systems monitor for threshold breaches so we can troubleshoot problems proactively. We can undertake maintenance tasks at times when no-one will notice.
We can be your single point of contact for any networking or platform issue, working with your suppliers on your behalf.
Perhaps you're tired of just referring business to ISPs as their 'partner' or offering white-labelled service over which you have little control. Our Outsourced Managed NOC service can augment your own in-house capabilities, allowing you to broaden or deepen your firm's offering, without significant upfront investment, and without giving up control.
hSo is independently audited for compliance with the requirements of international standards ISO 9001 (Quality Management), ISO 27001 (Information Security Management) and ISO 20001 (IT Service Management). So we have extensive experience at creating & implementing the sorts of processes that are required to deliver consistent, high-quality IT services. If you're looking to improve your IT service levels or to gain the ISO certifications above, working with hSo can help you get there faster.
Staff wages aren't the only cost of running a NOC. If you ran your own in-house NOC there would be recruitment costs to pay, plus training costs, office space costs, IT costs and management costs. By using our Outsourced NOC service instead, you're able to avoid all these hidden costs.