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Telehouse West

Telehouse West is a data centre in London Docklands. It's one of 11 sites on LINX's London LANs, meaning the site is very well connected.

It's part of the Telehouse campus, which consists of several other nearby data centres including Telehouse East and Telehouse West.

hSo:Wholesale services available at Telehouse West

Telehouse West Miscellaneous Facts

  • 19,000 square metres of technical and customer spaces
  • 9 storeys. 5 tenant floors.

Power Systems

  • Four redundant HV power systems, from separate grids to each building on the Docklands site
  • N+1 redundant standby generators with a minimum of 24 hours autonomy at full capacity
  • Standard generators with a minimum of 24 hours autonomy at full capacity
  • 8 x 2.5MVA 11kV generators
  • 2 (N+1) redundant UPS floor by floor
  • Redundant A& B power feeds to customer equipment

Air Conditioning, Cooling and Environment

  • 6 x 2.7MW chillers N+2 configuration
  • Room Air Conditioning Units (RACUs) to provide down-flow chilled water system at N+25%
  • RACU with bunded floor area and water leakage detection and monitoring
  • Hot aisle/cold aisle zone design
  • 900mm raised floor design with airflow space to provide the most efficient cooling
  • Free cooling operation in winter
  • Maximum external ambient temperature of 35 degrees Celsius dry bulb
  • The in-room units will provide full function, closed control air conditioning, with cooling, humidity and de-humidification control
  • Photovoltaic cells on the data centre roof contribute to the energy supply
  • Telehouse West has the ability to recover waste heat lost by the facility to reuse for general heating to third parties
  • Telehouse West can pre-cool the chilled water, thus reducing both chiller and dry air cooler power requirements
  • Employment of a plate heat exchanger system ensures higher efficiency of heat transfer than traditional methods


  • Carrier neutral facility
  • Telehouse North is on the LINX London LANs

Fire Detection and Suppression Systems

  • Data centre areas are witted with a fully addressable two stage fire detection system that monitors both under-floor and the room itself
  • Detectors with 50% mix of optical and ionisation are split across 2 separate zonal-loops, to meet BS 5839, 6266, 5445 and 5588
  • Very early smoke detection alarms (VESDA) installed throughout the facility
  • Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval. Dry sprinkler is the main fire suppression method employed
  • The systems are designed to minimise any possible disruption and to ensure that any minor problems remain localised

Security Systems

  • Independent client card identification access system
  • Secure & monitored single-person point of entry, physically guarded 24/7 and integrated digital video camera surveillance
  • Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites
  • Strict security processes ensure delivery and loading of goods is secure
  • CCTV coverage for the perimeter, common areas and facilities management suites
  • Secure access, procedures to ensure that Telehouse West customers nominated staff gain authorised access to the facility

Telehouse's Certifications

  • ISO 9001:2008 Quality Management Standard
  • ISO 14001:2004 Environmental Management System Standard
  • ISO/IEC 27001:2005 Information Security Management
  • PCI - DSS (Payment Card Industry - Data Security Standard) Attestation
  • BS 25999-2:2007 Business Continuity Management
  • The Carbon Trust Standard

Address and Location

Data Centre Name: 
Telehouse West
Coriander Avenue, London
E14 2AA

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 020 7847 4550

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